Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 1, 2024

1. Introduction

Gramercy General Maintenance & Decor LLC ("GGM Decor," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Project details and service requirements
  • Payment information and billing details
  • Employment information (for job applications)
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our construction and maintenance services
  • Processing service requests and project quotes
  • Communicating with you about our services
  • Processing payments and managing billing
  • Recruiting and hiring employees
  • Marketing and promotional activities (with your consent)
  • Complying with legal obligations
  • Protecting our rights and preventing fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in:

  • Payment processing
  • Website hosting and maintenance
  • Marketing and advertising
  • Customer support services

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our terms of service

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access or disclosure
  • Alteration or destruction
  • Loss or theft
  • Accidental damage

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Objection: Object to processing of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Provide personalized content
  • Improve our services

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Providing notice through our services

Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

GGM Decor LLC

Dubai, United Arab Emirates
+971 50 123 4567
privacy@ggmdecor.ae

Data Protection Officer

dpo@ggmdecor.ae
Response time: 30 days

Note: This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes will be resolved in accordance with UAE jurisdiction.