Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 1, 2024
1. Introduction
Gramercy General Maintenance & Decor LLC ("GGM Decor," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Project details and service requirements
- Payment information and billing details
- Employment information (for job applications)
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our construction and maintenance services
- Processing service requests and project quotes
- Communicating with you about our services
- Processing payments and managing billing
- Recruiting and hiring employees
- Marketing and promotional activities (with your consent)
- Complying with legal obligations
- Protecting our rights and preventing fraud
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who assist us in:
- Payment processing
- Website hosting and maintenance
- Marketing and advertising
- Customer support services
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms of service
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access or disclosure
- Alteration or destruction
- Loss or theft
- Accidental damage
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Provide personalized content
- Improve our services
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing notice through our services
Your continued use of our services after any changes constitutes acceptance of the updated policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
GGM Decor LLC
Dubai, United Arab
Emirates
+971 50 123 4567
privacy@ggmdecor.ae
Data Protection Officer
dpo@ggmdecor.ae
Response time: 30 days