GRAMERCY
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Frequently Asked Questions

Find answers to common questions about our renovation and maintenance services
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  • What areas do you serve across UAE?
    Gramercy is based in Abu Dhabi and provides general contracting, renovation, handyman, MEP, fit-out, and maintenance services across the UAE, including Abu Dhabi, Dubai, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. We serve residential, commercial, and industrial properties across all emirates.
  • Is Gramercy a licensed company?
    Yes, Gramercy is a fully licensed general maintenance and décor contractor in the UAE. We are registered and authorized to provide contracting, renovation, fit-out, MEP, and maintenance services across all emirates. Our team consists of certified engineers and skilled technicians.
  • What types of renovation projects do you handle?
    Gramercy handles all types of renovation projects including residential, commercial, villa, apartment, office, retail shop, showroom, restaurant, café, clinic, warehouse, and industrial renovations. From small property upgrades to complete turnkey renovations, we manage every aspect of the project.
  • Can you handle both interior and exterior villa renovation?
    Absolutely! We specialize in complete villa renovation including both interior (rooms, kitchens, bathrooms, ceilings, walls, flooring) and exterior (facade, landscaping, driveways, boundary walls, outdoor areas, waterproofing, and finishing). Our team coordinates all trades under one project plan.
  • What handyman and maintenance services do you offer?
    We offer a wide range of handyman services including general repairs, fixture installation, door and lock repairs, shelving, wall repairs, painting touch-ups, minor electrical and plumbing maintenance, AC maintenance coordination, carpentry repairs, furniture assembly, move-in/move-out support, and ongoing property care with AMC options.
  • What MEP services do you provide?
    Gramercy provides comprehensive MEP services including electrical installation, wiring, lighting, switch and socket installation, distribution board support, electrical repairs, plumbing installation, water supply and drainage systems, leak repair, sanitary fixture installation, AC installation, HVAC maintenance, ducting, ventilation, and preventive maintenance coordination.
  • How can I get a free consultation and quote?
    Getting a free consultation is easy! Simply contact us via phone at +971 55 677 1361, WhatsApp, email at info@gramercymaintenance.com, or fill out the contact form on our website. Our team will schedule a free on-site inspection and provide a detailed, transparent quote within 24 hours.
  • Do you offer warranty on your work?
    Yes, Gramercy stands behind our workmanship with comprehensive warranty coverage on all our renovation, maintenance, and MEP services. The warranty period varies depending on the type of service and materials used. Contact us for specific warranty details based on your project scope.
  • How long does a typical renovation project take?
    The duration depends on the scope of work. Small renovations like kitchen or bathroom remodeling typically take 2-4 weeks. Complete villa renovations may take 6-12 weeks depending on the size and complexity. We provide a detailed project timeline during the consultation phase.
  • Do you provide AMC (Annual Maintenance Contract) services?
    Yes! Gramercy offers comprehensive AMC services for residential and commercial properties. Our AMC plans include regular maintenance, preventive checks, priority service, and discounted rates for ongoing maintenance work. Contact us to discuss a customized AMC plan for your property.
  • Can MEP work be included in renovation projects?
    Absolutely! Gramercy can coordinate electrical, plumbing, and HVAC works as part of any renovation project including kitchen renovation, bathroom renovation, villa renovation, office fit-out, and commercial upgrade projects. We manage all trades under one project plan for seamless execution.
  • Do you provide emergency maintenance services?
    Yes, we provide 24/7 emergency support for urgent issues like electrical faults, plumbing leaks, AC breakdowns, and other critical maintenance needs. Our team prioritizes emergency requests and aims to respond within 2-4 hours across Abu Dhabi, Dubai, and Sharjah.
  • What is your payment process?
    We offer flexible payment plans based on project milestones. Typically, we require an initial deposit to commence work, followed by progress payments tied to project milestones, and final payment upon project completion and client satisfaction. Contact us for specific payment terms for your project.

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